There’s nothing more satisfying than doing a good job – except when our clients want to tell us about it.
Organisation Security Audit
Concise report with key findings clearly laid out. Traffic light system of recommendations made it easier for us to channel our focus to and to put budget aside for items that weren’t critical but needed to be planned for.
Concise report with key findings clearly laid out. Traffic light system of recommendations made it easier for us to channel our focus to and to put budget aside for items that weren’t critical but needed to be planned for.
Concise report with key findings clearly laid out. Traffic light system of recommendations made it easier for us to channel our focus to and to put budget aside for items that weren’t critical but needed to be planned for.
IT Support
OneHQ have been helping us with all our IT support & we can fully recommend their professional friendly staff. Always available on the phone & when have called them out they have always managed to fix our problems. A truly professional company who have taken time and effort to learn the requirements of our business and have tailored their service accordingly. All calls are answered immediately, with a timely, efficient resolution of our issues. It is reassuring knowing they are available when needed.
OneHQ have been helping us with all our IT support & we can fully recommend their professional friendly staff. Always available on the phone & when have called them out they have always managed to fix our problems. A truly professional company who have taken time and effort to learn the requirements of our business and have tailored their service accordingly. All calls are answered immediately, with a timely, efficient resolution of our issues. It is reassuring knowing they are available when needed.
OneHQ have been helping us with all our IT support & we can fully recommend their professional friendly staff. Always available on the phone & when have called them out they have always managed to fix our problems. A truly professional company who have taken time and effort to learn the requirements of our business and have tailored their service accordingly. All calls are answered immediately, with a timely, efficient resolution of our issues. It is reassuring knowing they are available when needed.
Data + Voice / Network Support
OneHQ/Fission has been our IT partner for more than 5 years. During this time they have become a trusted business partner not only for advice but also support. In the last year we have moved to a new server. During this process the OneHQ team took the lead and managed all aspects of the project. We also moved our head office and remote branch to new sites Again OneHQ took the lead. They provided sound advise, listened to concern was flexible with changes and managed to keep Me, and our Owners calm. Throughout the process we were kept informed and when it came to moving day we knew it would all go smoothly. And it did. The IT move for both sites was the most stress less part of the move. On the Monday the tech (Paul) was there and talked with each team member and set them at ease as well. Calvin as Account Manager is always on hand and provides practical advise that is useful in our business. We have never felt it is just about the money. We see OneHQ as a vital part of the success of our business and look forward to working with them in the future as we grow our business.
OneHQ/Fission has been our IT partner for more than 5 years. During this time they have become a trusted business partner not only for advice but also support. In the last year we have moved to a new server. During this process the OneHQ team took the lead and managed all aspects of the project. We also moved our head office and remote branch to new sites Again OneHQ took the lead. They provided sound advise, listened to concern was flexible with changes and managed to keep Me, and our Owners calm. Throughout the process we were kept informed and when it came to moving day we knew it would all go smoothly. And it did. The IT move for both sites was the most stress less part of the move. On the Monday the tech (Paul) was there and talked with each team member and set them at ease as well. Calvin as Account Manager is always on hand and provides practical advise that is useful in our business. We have never felt it is just about the money. We see OneHQ as a vital part of the success of our business and look forward to working with them in the future as we grow our business.
OneHQ/Fission has been our IT partner for more than 5 years. During this time they have become a trusted business partner not only for advice but also support. In the last year we have moved to a new server. During this process the OneHQ team took the lead and managed all aspects of the project. We also moved our head office and remote branch to new sites Again OneHQ took the lead. They provided sound advise, listened to concern was flexible with changes and managed to keep Me, and our Owners calm. Throughout the process we were kept informed and when it came to moving day we knew it would all go smoothly. And it did. The IT move for both sites was the most stress less part of the move. On the Monday the tech (Paul) was there and talked with each team member and set them at ease as well. Calvin as Account Manager is always on hand and provides practical advise that is useful in our business. We have never felt it is just about the money. We see OneHQ as a vital part of the success of our business and look forward to working with them in the future as we grow our business.
IT Procurement
Compass Housing Services have been working with OneHQ since early 2019. OneHQ have been helpful in scoping, procuring and configuring IT hardware whilst our office was in the midst of construction. They have been able to provide networking equipment that we are familiar with, which allows for easy integration with our current IT infrastructure.
Compass Housing Services have been working with OneHQ since early 2019. OneHQ have been helpful in scoping, procuring and configuring IT hardware whilst our office was in the midst of construction. They have been able to provide networking equipment that we are familiar with, which allows for easy integration with our current IT infrastructure.
Compass Housing Services have been working with OneHQ since early 2019. OneHQ have been helpful in scoping, procuring and configuring IT hardware whilst our office was in the midst of construction. They have been able to provide networking equipment that we are familiar with, which allows for easy integration with our current IT infrastructure.
Teams for Calling
Already noticing that staff are engaging with each other more and more internally via the new phone system which is lowing distractions in an open plan office. There is also less moving around as people are able to video call each other, and share their screens seamlessly. The interface is modern and intuitive making it much more straight forward for calling outbound numbers and receiving calls. It is also much easier to transfer calls internally as well. Plus the connectivity of headsets is a lot better compared to our old system where the settings used to often change.
Already noticing that staff are engaging with each other more and more internally via the new phone system which is lowing distractions in an open plan office. There is also less moving around as people are able to video call each other, and share their screens seamlessly. The interface is modern and intuitive making it much more straight forward for calling outbound numbers and receiving calls. It is also much easier to transfer calls internally as well. Plus the connectivity of headsets is a lot better compared to our old system where the settings used to often change.
Already noticing that staff are engaging with each other more and more internally via the new phone system which is lowing distractions in an open plan office. There is also less moving around as people are able to video call each other, and share their screens seamlessly. The interface is modern and intuitive making it much more straight forward for calling outbound numbers and receiving calls. It is also much easier to transfer calls internally as well. Plus the connectivity of headsets is a lot better compared to our old system where the settings used to often change.
Cloud Migration
The project was completed with minimal disruption to our business. The weekly update was helpful in informing us of the progress made, any issues and the coming weeks tasks. Overall a very smooth project with a lot less speed bumps than anticipated. Thank you.
The project was completed with minimal disruption to our business. The weekly update was helpful in informing us of the progress made, any issues and the coming weeks tasks. Overall a very smooth project with a lot less speed bumps than anticipated. Thank you.
The project was completed with minimal disruption to our business. The weekly update was helpful in informing us of the progress made, any issues and the coming weeks tasks. Overall a very smooth project with a lot less speed bumps than anticipated. Thank you.
Business Reports
OneHQ recently implemented additional business reporting capability for us which has given us much clearer metrics on how our business is performing.
OneHQ recently implemented additional business reporting capability for us which has given us much clearer metrics on how our business is performing.
OneHQ recently implemented additional business reporting capability for us which has given us much clearer metrics on how our business is performing.
Managed IT Security
After asking OneHQ for help to go through our IT systems and security looking for any gaps and working through to project completion, I have a huge amount of respect for their ability and thoroughness to review and provide detailed recommendations to protect the business, they are passionate about achieving success through hard work and commitment. Our account managers determination is complimented by positivity and support for his customers. I thoroughly recommend the OneHQ consulting service offering to review and provide detailed recommendations around IT systems and security to protect a business.
After asking OneHQ for help to go through our IT systems and security looking for any gaps and working through to project completion, I have a huge amount of respect for their ability and thoroughness to review and provide detailed recommendations to protect the business, they are passionate about achieving success through hard work and commitment. Our account managers determination is complimented by positivity and support for his customers. I thoroughly recommend the OneHQ consulting service offering to review and provide detailed recommendations around IT systems and security to protect a business.
After asking OneHQ for help to go through our IT systems and security looking for any gaps and working through to project completion, I have a huge amount of respect for their ability and thoroughness to review and provide detailed recommendations to protect the business, they are passionate about achieving success through hard work and commitment. Our account managers determination is complimented by positivity and support for his customers. I thoroughly recommend the OneHQ consulting service offering to review and provide detailed recommendations around IT systems and security to protect a business.
