Our support services are tailored to the unique needs of our clients and their staff. Our certified engineers, powered by our managed platform, ensure exceptional responsiveness and accountability.
Our combination of highly skilled engineers and innovative technology allows us to provide unparalleled service and flexibility to our clients.
Our IT support services are available around the clock to assist your staff or respond to our automated monitoring platform, which continuously watches your systems to pre-emptively address security issues.
Every staff member has different preferences for accessing IT support. OneHQ offers a full spectrum of support channels, including phone, email, and online portal, ensuring easy and responsive access for all.
Enhanced IT support doesn’t have to mean higher costs. Our investment in an automation platform, allows our helpdesk to complete recurring tasks reliably and quickly, reducing costs and speeding up support.
Whether you need to enhance your existing in-house IT team or require a full-service IT function, our services are designed to meet your specific needs. Our adaptable technology aligns with your approval and escalation processes, giving you complete confidence that we match your requirements. We also cater to individual staff needs, ensuring cost-effective IT support for everyone.
In the face of rising cybercrime, OneHQ adopts strict IT security measures. Our managed clients benefit from having their client devices and cloud identities continually monitored for vulnerabilities, providing timely remediation actions. These proactive security measures ensure our clients maintain a solid IT security posture.
Mark Anyon, Managing Director
