Last Updated: February 2022
OneHQ IT Limited (OneHQ, we, us or our) take your privacy very seriously and are committed to ensuring we comply with the Privacy Act 2020 and all other relevant privacy legislation and regulatory requirements (Privacy Laws).
Scope and purpose
Collection of personal information
We may collect personal information you provide to us, such as your name, email address, contact details, occupation, organisation/ industry, and other personal information generated through your interactions with us. This information can be obtained through a variety of sources, including:
- directly from you or a third party whom you have authorised to provide us with your personal information, such as in the course of applying for a position at OneHQ, when you request information or services from us or when we contract with you;
- publicly available information we may search in the course of providing services to you or conducting due diligence, and/or
- via our digital channels (such as this website) and ONEHQ applications as explained below or through camera surveillance technology or CCTV when you visit one of our sites.
Use of personal information
We do not trade in personal information and will only process your personal information for those purposes to which you have consented (consent) or where we have a lawful reason to do so, including the following common purposes where it is necessary for us to:
- perform a contract which we have with you or may enter into with you (contractual necessity);
- comply with our legal or regulatory requirements (legal compliance);
- carry out our legitimate business interests (or those of a third party), such as maintaining and analysing the security of our data and systems, improving and delivering our services, marketing or publicising our activities or work (which may involve sending you marketing communications by email and other electronic means, unless you have opted out of such marketing), preventing or investigating fraud, developing our products and services, responding to your inquiries, verifying your identity or for recruiting purposes, and where we have ensured that these business interests do not override your fundamental rights and interests (legitimate interests).
We will only use your personal information for the purpose for which it was collected, unless we reasonably consider that we need to use it for another reason and that reason aligns to the original purpose or is otherwise required or permitted by law.
Disclosure of personal information
We will only share your personal information with another third party to the extent necessary for the purposes listed above and in accordance with law. We take all reasonable precautions to ensure that any third party contractor or service provider who may access your personal information on our behalf keeps your personal information secure and processes it lawfully and in accordance with our instructions.
Management of personal information
We treat your personal information with respect, and maintain robust information security management processes and confidentiality protocols to help ensure that it is protected against misuse, loss and unauthorised access, use, modification or disclosure. We retain the information we hold in accordance with our statutory obligations and for the period that we lawfully need to keep it: we take reasonable steps to destroy or de-identify personal information that is no longer necessary for us to keep. We typically use the TLS encryption protocol for secure communication of ONEHQ webpages over the Internet. If we have given you (or if you have chosen) a password to enable access to certain Website service, you are responsible for keeping this password secure and confidential.
Any personal information provided to us is held by, or on behalf of, ONEHQ at one of ONEHQ’s sites in New Zealand and/or by our contracted third-party service providers. We may use both national or overseas third-party providers to manage and store the personal and other information we collect, and we ensure that any such provider has sufficient security measures in place to protect your personal information.
Your rights and choices
You have the right to ask for a copy of any personal information we hold about you, and to request for it to be corrected if you believe it is incorrect To request a copy of your personal information, or to have it corrected, please contact us. You can also ask to be removed from any of ONEHQ’s subscription lists at any time. Please contact us if you have any concerns relating to the handling of your personal information by us; however, you can also refer the matter to the Privacy Commissioner or, where appropriate, the Ombudsman.
Please be aware that we may need you to provide evidence of your identity should you make a request for access or correction of personal information to us.
Website and ONEHQ applications
We may collect personal and other information from you through your use of the Website and ONEHQ applications, and we do this by using “cookies”, log files and other technologies. Our use of any personal information gathered through the Website or ONEHQ applications complies with this policy.
Cookies and web analytics
In addition to cookies, we use Google Analytics, a web analytics service provided by Google LLC (Google), to analyse how visitors use the Website. This service collects and analyses specific information such as IP addresses, device and software identifiers, referring and exit sites, and site behaviour and use. ONEHQ uses Google Analytics to collect and process statistical information about visits to the Website, but the data we collect through this service is aggregated and/or anonymous. For information on Google’s use of the data collected through this service see their Google Privacy and Terms. This service respects any “do not track” settings on web browsers.
We may from time to time use different web analytic tools on our Website and/or ONEHQ applications for the purposes of tracking use and traffic, but if so, we will ensure that any such tool respects privacy settings and has safeguards in place to protect your personal information.
Third party websites and social media
The Website or our other communications to you may contain links to third-party websites and social media pages on various platforms. We may also use social networking services to communicate with you and the public about our work. If you follow any of these links or use those services, they may collect your personal information and track your web use for their own purposes. As such, you should read their individual privacy and cookies policies.
We may make changes to this policy from time to time to ensure it aligns with how our company operates and continues to comply with all current laws and regulations. Any such changes will be noted on this page and we encourage you to visit this page regularly to check for updates. We may also take additional steps to bring the changes to your attention, including by notifying you directly. We will update you of any material changes as required by law.